Discovery or manual upkeep — which should I choose?
Requires Pro
Quick answer
Section titled “Quick answer”All three approaches lead to assets in your inventory — they differ in depth of detail and effort. Manual upkeep (all plans) suits small, stable inventories and anything that isn’t a network device. The agentless scan (Pro) quickly gives you an overview of a network but only delivers basic data. The inventory agent (Pro) delivers the deepest data — including installed software — and keeps assets up to date automatically. In practice, you combine all three.
Comparing the methods
Section titled “Comparing the methods”| Manual upkeep | Agentless scan | Inventory agent | |
|---|---|---|---|
| Plan | all (Basic) | Pro | Pro |
| Setup | none | none (just specify a target) | token + script per device |
| Data captured | anything you enter | IP, hostname, open ports, OS guess, optional SNMP name | OS + version, manufacturer, model, serial number, installed software |
| Freshness | only when maintained | a snapshot per scan | automatic with every report |
| Duplicate protection | manual care needed | import status per device (409 on double import) | upsert via stable machine_id |
| Import into inventory | direct on creation | manual: import or ignore | automatic on first report |
| Coverage | anything (even furniture, contracts, peripherals) | only reachable network devices (max. 4096 hosts per scan) | only devices with Python 3.8+ and the agent |
| Role required | Technician+ | Technician+ | Administrator (token management) |
Recommendations
Section titled “Recommendations”- Start with a scan when you’re inventorying an existing network for the first time: it shows you within minutes what’s actually reachable. Import the relevant finds and ignore the rest.
- Roll out the agent wherever software inventories and details matter to you —
typically on servers and managed clients. The agent keeps these assets up to date
without further effort, but it does not automatically update the same assets you
previously created manually or via a scan — it only recognizes its own devices
(reported via
machine_id). - Maintain manually anything that isn’t an active network device: peripherals, licenses, certificates, decommissioned devices. Even after a scan or agent rollout, fields like location, department, or purchase dates remain manual upkeep.
- Repeat scans after network changes — every scan is a snapshot. New finds reappear with the status New; already-imported devices remain untouched.
What happens behind the scenes?
Section titled “What happens behind the scenes?”- Shared destination: All three approaches produce the same kind of assets with tenant assignment and an audit trail — reports, QR codes, and assignments work the same regardless of how the asset was captured.
- The asset limit applies everywhere: Whether manual, imported from a scan, or from
a first agent report — every new asset counts against your plan’s limit (
403once reached). - Separate sources: Scan finds and agent reports are not reconciled against each
other. If you import a device from a scan and later install the agent on it, the
first report creates a second asset (the agent finds no asset with its
machine_id). In that case, remove the older scan-created asset, or skip the scan import for devices that will get the agent.