Infrastructure

Requires Pro

The Infrastructure module is where you map your physical IT landscape: locations, data centers, racks — plus departments, contacts, and contracts / SLAs. You then place assets using their Location and Rack position fields.

The module is available from the Pro plan onward. Technically, it unlocks the Multi-Tenant feature — on lower plans, the interface hides the section and the API responds with 403.

In this section

• How do I add a location? — capture sites with an address and optionally group them.
• How do I structure data centers and racks? — build the hierarchy Location → Data center → Rack.
• How do I assign an asset to a location or rack? — place devices physically.

Module structure

The web interface under Infrastructure is organized into the tabs Locations, Data Centers, Racks, Contacts, Departments, Contracts / SLA, and Groups & Roles. The physical hierarchy is:

Location (site) → Data center (room/server room) → Rack

There is no dedicated “room” object type — the server room is represented as a data center.

Related topics

• Assets — Overview — the devices you place here
• Tenants — multi-tenancy and tenant isolation
• Module Licenses — plan and activation